FAQs

Orders and Shipping (U.S.)

When will my order ship?

Most of our products are made to order, so processing times do vary by product, quantity, and availability. Processing times will always be updated as needed to reference here!

Below are our current processing times:

  • Printed and Patch Hats: 5-7 business days
  • Embroidered Hats/Beanies: 14 business days
  • Clothing: 10-12 business days
  • Ready to ship items: 3-5 business days

If you have any questions on specific items, feel free to email us at wildermadeco@gmail.com or send us a DM on Instagram at @shopwildermade and we'd love to help!

Can I rush my order?

Absolutely! Please send us an email if you are needing your order rushed prior to checking out at wildermadeco@gmail.com so we can check current inventory availability on the items you are wanting! Rush order fees may apply.

Do you offer international shipping?

Yes, we do offer international shipping by request. Please reach out to us at wildermadeco@gmail.com for current international shipping + handling rates and we will happily assist!

Returns & Exchanges

Do you accept returns?

Yes we do! Whether your item arrives defected/with mistakes, or it’s just not a good fit for you, we are happy to help! Please send all return inquiries to us at wildermadeco@gmail.com with your order number in the subject line!

Do you accept exchanges?

Absolutely! Please send all exchange inquiries to us at wildermadeco@gmail.com with your order number in the subject line!

Wholesale

How do I make a wholesale purchase?

Please head to our wholesale application page to get started! We will need your contact information, business name, and seller’s permit number to get started. 

What if I don’t have a seller’s permit, but want to order in bulk?

We offer bulk discounts! Pricing varies depending on product and quantity. To get started with a quote, please fill out our custom order form on our Custom Order Request Page

Custom Orders

Do you accept custom orders?

We sure do! Whether it’s one of our existing designs you are wanting some changes to, or looking for a one of a kind product, we can help! Please fill out our custom order inquiry form on our Custom Order Request Page

What kind of custom products can you do?

Hats, patches, t-shirts, sweatshirts, logos, you name it!